I ordered a copy of a previous pair and got the wrong pair of frames. I paid for the courier to go back to Italy ... customer care ok but could have clarified or asked if wanted the original pair ordered ... they just said return them and then order again online ... online services now very good with all brands. I would review yours
Hello Bharti, thank you for your review. We are sorry for the misunderstanding in the size of the product. The one you carried and asked for has been sent to you as per your request, the frame was the same but the size you ordered was not the one you had before. We were not aware of the measurements you had.
Thank you very much
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If for any reason you are not satisfied with the product, you can return it within 15 days of delivery. Please contact our customer service.