Customer Service

Talk to our AI assistant for instant answers about your order, shipping, returns, sizing or any RETROSUPERFUTURE product. The assistant knows our entire catalogue, the materials behind each model, our made-in-Italy production, the shipping rules of every country we deliver to, and our returns and exchanges policy.

If you’re logged in, it can also check the status of your specific orders, tracking and delivery times in real time. Just type your question in the chat on the right and you’ll get an answer in a few seconds. For anything more complex, the assistant will hand you over to a member of our team.