warped frame. submitted a return request on 11/1 and still waiting to hear back(You will receive an email with further information on the next steps after it is reviewed within the next 2-3 business days) it's been way past 3 days and this entire return/defect product/customer service has been retarded. I wish I could give this company -5 stars. I also purchased the Ciccio mustard seed and they came with a tiny bit of what looks like touch up piant on the frame... sooo I didnt bother to return them but when paying roughly 200 you shouldn't be receiving sunglasses that are touched up. lol smh.... unreal.
Hi Ramon, we are sorry that you're unhappy with your frame. Actually we provided you all instructions to start a return process immediately on 1st November, maybe you can check your spam folder. Let us know. Thank you!
Free Shipping for order over 164$. We ship worldwide, with the exception to Russia and Brazil. A shipment usually takes around 2 working days in Europe and 5 working days worldwide.
Please note: due to recent changes in U.S. customs policies, shipments to the United States may experience delays of up to 2 weeks. We apologize for the inconvenience and appreciate your understanding.
If for any reason you are not satisfied with the product, you can return it within 15 days of delivery. Please contact our customer service.
Due to the closure of Israeli airspace, DHL Express has temporarily suspended all international shipments to and from Israel.
We are actively monitoring the situation and will resume international shipping as soon as conditions allow. Thank you for your understanding
Choosing a selection results in a full page refresh.
Press the space key then arrow keys to make a selection.
